What Is MyAvailability?
MyAvailability is the proprietary platform behind The Global Therapy Group. It powers multiple therapy websites from a single dashboard, giving each brand its own therapist directory, booking flow, session types, pricing, locations, and branding — all managed centrally.
From therapist recruitment and onboarding to client bookings, payments, and video sessions — MyAvailability is the engine that lets us scale therapy services without scaling complexity.
Built for Clarity & Control
Every screen is designed to surface the metrics that matter — from scheduling to revenue.
Dashboard
A bird's-eye view of your entire therapy operation — sessions, revenue, and therapist activity at a glance.
Core Capabilities
A comprehensive suite of tools designed for every aspect of running a therapy practice at scale.
Multi-Site Management
Operate multiple therapy brands from one dashboard. Each site has its own therapist directory, booking flow, session types, pricing, locations, and branding — all managed centrally.
Therapist Recruitment & Onboarding
A complete pipeline from application to active therapist — including AI-powered summaries, interview scheduling, digital contract signing, guided onboarding checklists, and document verification.
Availability & Booking
Therapists set their own schedules with date overrides. Google Calendar two-way sync, public booking pages with Stripe payments, rebooking links, and automated session reminders.
Client Management
Full client profiles with appointment history, session notes, therapeutic goal tracking, client credits system, couples support with joint notifications, and therapist-client assignment management.
Payments & Financial Management
Stripe Connect for therapist payouts, platform fee collection, invoice generation, credit notes, refund processing, earnings dashboards, and full payout tracking and reporting.
Communications
Full email inbox with threaded conversations, bulk campaigns with open tracking, customisable templates and signatures, inbound webhook processing, and automated transactional emails.
Support Ticket System
Client and therapist support tickets, auto-created from website enquiries, AI-generated suggested replies, file attachments, internal notes, and auto-close for inactive tickets.
Analytics & Reporting
Revenue dashboards with trends, booking analytics and conversion tracking, therapist performance metrics, site-by-site comparisons, and API usage monitoring.
Public Therapist Directory
Premium, SEO-optimised provider directories per site with advanced search and filtering by specialism, location, and session mode. Individual therapist profile pages and unified cross-site views.
Blog & Content Management
Full blog editor with rich text and image uploads, AI-powered post generation, automated scheduling, SEO metadata management, blog webhooks, and British spelling enforcement.
Video Sessions
Built-in video consultations via Daily.co with separate tokens for therapist, client, and partner. Includes video room management and automatic expiry.
Security & Compliance
Multi-factor authentication (TOTP and email OTP), recovery codes, trusted device management, role-based access control, admin impersonation, security logging, and session timeout.
Document Management
Therapist document uploads for qualifications, insurance, and DBS checks. Admin approval workflows, expiry tracking with automated alerts, and accreditation status management.
Training
Video training library for therapists with a floating video player for learning while working — enabling continuous professional development without disrupting workflows.
REST API
Full public API for each site — therapist listings, availability checking, booking creation, client authentication, session management, blog content delivery, and API key management.
Platform Administration
User and role management, site configuration and branding, legal pages per site, AI chatbot knowledge base, profile field options management, therapist CSV import, and bulk operations.
Who It's For
Platform Operators
Managing multiple therapy brand websites from a single intelligent dashboard.
Therapists
A streamlined, admin-free practice with scheduling, payments, and client management handled.
Clients
Easy online booking, secure video sessions, and a seamless therapy experience.
Integrate With Our Platform
MyAvailability exposes a full REST API for each site — therapist listings, availability checking, booking creation, client authentication, and more. Build on top of our platform or connect your existing systems.
Scale Therapy, Not Complexity
MyAvailability recruits, onboards, and manages therapists; handles bookings, payments, and client relationships; powers public directories and blogs; and delivers it all through a single, intelligent dashboard — so you can scale therapy services without scaling complexity.