--- title: "FAQ — The Global Therapy Group" description: "Find answers to common questions about our therapy services, pricing, therapist qualifications, and booking process." lang: en-GB json-ld: | [ { "@context": "https://schema.org", "@graph": [ { "@type": "Organization", "@id": "https://theglobaltherapygroup.com/#organization", "name": "The Global Therapy Group", "legalName": "The Global Therapy Group SG Pte Ltd", "url": "https://theglobaltherapygroup.com", "logo": "https://theglobaltherapygroup.com/lovable-uploads/9218836d-3bf4-4990-9436-a91bc843b911.png", "email": "hello@theglobaltherapygroup.com", "description": "A trusted UK network of therapy brands connecting individuals and couples with qualified therapists in Kent, Surrey and online across the UK. 35,000+ clients served.", "areaServed": [ { "@type": "Country", "name": "United Kingdom" }, { "@type": "AdministrativeArea", "name": "Kent" }, { "@type": "AdministrativeArea", "name": "Surrey" } ], "knowsAbout": [ "Couples Counselling", "Relationship Therapy", "Cognitive Behavioural Therapy", "CBT for anxiety and depression", "Online therapy", "Individual counselling", "EMDR", "Integrative therapy" ], "sameAs": [ "https://www.relationshipcounsellingkent.co.uk", "https://www.relationshipcounsellingsurrey.co.uk", "https://www.cbtandcounsellingkent.co.uk", "https://www.cbtandcounsellingsurrey.co.uk", "https://www.onlinecouplescounselling.com", "https://www.onlinecbtcounselling.com", "https://www.papayatherapy.com", "https://www.click4therapy.com" ] }, { "@type": "WebSite", "@id": "https://theglobaltherapygroup.com/#website", "url": "https://theglobaltherapygroup.com", "name": "The Global Therapy Group", "publisher": { "@id": "https://theglobaltherapygroup.com/#organization" }, "inLanguage": "en-GB" } ] }, { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "What kind of therapy do you offer?", "acceptedAnswer": { "@type": "Answer", "text": "Each brand offers different services, from CBT and general counselling to specialised relationship therapy. Most sessions are either online or in-person in Kent or Surrey. Our network includes couples counselling, individual therapy, CBT for anxiety and depression, and specialised relationship support." } }, { "@type": "Question", "name": "How are therapists selected?", "acceptedAnswer": { "@type": "Answer", "text": "We work only with qualified, insured, and vetted professionals. All therapists have relevant certifications and professional experience. Every therapist in our network must have recognised qualifications, valid insurance (public liability and professional indemnity), and undergo our thorough approval process." } }, { "@type": "Question", "name": "What does it cost?", "acceptedAnswer": { "@type": "Answer", "text": "Initial sessions range from £60–£80 depending on the service. Subsequent sessions are paid directly to the therapist. We believe in transparent pricing with no hidden fees, and you'll know the exact cost before booking your session." } }, { "@type": "Question", "name": "How do I know if therapy is right for me?", "acceptedAnswer": { "@type": "Answer", "text": "We provide a simple questionnaire to help determine whether and how therapy might help. You'll also have the chance to speak with a therapist before continuing. Our matching process is designed to help you understand if therapy could be beneficial for your specific situation." } }, { "@type": "Question", "name": "Can I switch therapists?", "acceptedAnswer": { "@type": "Answer", "text": "Yes, absolutely. If you feel your initial match isn't quite right, we'll help you find a better fit quickly. We understand that the therapeutic relationship is crucial, and we're committed to helping you find the right professional for your needs." } }, { "@type": "Question", "name": "Is my data private?", "acceptedAnswer": { "@type": "Answer", "text": "Absolutely. All data is managed securely in compliance with GDPR. We take privacy seriously and never sell or share your personal information with third parties. Your confidentiality is paramount to us." } }, { "@type": "Question", "name": "Do you offer online sessions?", "acceptedAnswer": { "@type": "Answer", "text": "Yes, many of our brands offer online sessions through secure video platforms. This includes OnlineCouplesCounselling.com and PapayaTherapy.com, as well as online options through our location-based brands in Kent and Surrey." } }, { "@type": "Question", "name": "How quickly can I get an appointment?", "acceptedAnswer": { "@type": "Answer", "text": "We offer appointments as soon as the next day depending on therapist availability and your specific requirements. Our streamlined matching and booking process means you can often get your first appointment within a few days." } }, { "@type": "Question", "name": "What qualifications do your therapists have?", "acceptedAnswer": { "@type": "Answer", "text": "All our therapists have recognised counselling qualifications from accredited institutions, valid professional insurance, and relevant experience in their specialisation areas. We only work with professionals who meet strict qualification and experience criteria." } }, { "@type": "Question", "name": "Do you accept insurance?", "acceptedAnswer": { "@type": "Answer", "text": "We do not work with any insurance companies. All our services are provided on a private pay basis. Payment is made directly to the therapist after your session. We'll clarify all payment arrangements during the matching process to ensure complete transparency." } } ] } ] --- [![The Global Therapy Group](/lovable-uploads/9218836d-3bf4-4990-9436-a91bc843b911.png)](/) [About](/about)[Our Brands](/brands)[Our Approach](/approach)[Technology](/platform)[Our Therapists](/our-therapists)[Integrate](/integrate)[FAQ](/faq) [Work With Us](/work-with-us)[Contact](/contact) [About](/about)[Our Brands](/brands)[Our Approach](/approach)[Technology](/platform)[Our Therapists](/our-therapists)[Integrate](/integrate)[FAQ](/faq)[Work With Us](/work-with-us)[Contact](/contact) # Frequently Asked Questions Find answers to common questions about our therapy services, process, and what to expect. ### What kind of therapy do you offer? ### How are therapists selected? ### What does it cost? ### How do I know if therapy is right for me? ### Can I switch therapists? ### Is my data private? ### Do you offer online sessions? ### How quickly can I get an appointment? ### What qualifications do your therapists have? ### Do you accept insurance? ## Still have questions? We're here to help. Get in touch and we'll respond within 24 hours. [Contact Us](/contact)[Email Us Directly](mailto:hello@theglobaltherapygroup.com) ### The Global Therapy Group A trusted network of therapy brands connecting individuals and couples with qualified professionals across the UK, Online & Globally. hello@theglobaltherapygroup.com 2 Venture Dr, #19-18 Vision Exchange, Singapore 608526 #### Quick Links - [About Us](/about) - [Our Brands](/brands) - [Our Approach](/approach) - [Work With Us](/work-with-us) #### Support - [Contact Us](/contact) - [FAQ](/faq) - [Therapist Applications](/therapist-application) © 2025 The Global Therapy Group SG Pte Ltd. All rights reserved. |[Privacy Policy](/privacy-policy) |[Terms of Service](/terms-of-service)